Frequently Asked Questions

Refer to the frequent questions below to learn about Stand Up Stations products and processes. You can also reference our product guide here. If you still have other questions, send us a message here or request pricing here. You can also call 800-413-9490 for help any time.


Sanitizer, Dispenser, and Station Questions

You can choose either Gel or Liquid sanitizer for your order. Both of these sanitizers use the WHO recommended formula (80% ethanol) and produced in California, US.

 

We carry manual and automatic dispensers that accept our bulk liquid sanitizer. You simply open up the dispenser and pour in the sanitizer to re-fill. Please note we have a limited supply of automatic dispensers.

Unfortunately no. Currently, you must buy one of our stands to get the sanitizer.

Yes, we offer a monthly refill program. Please email [email protected] for more information or call 800-413-9490.

It comes in one-gallon jugs. Simply pour the sanitizer solution into the dispenser reservoir.

You can get on average 5,000 dispenses per gallon, which comes out to $.01 per dispense ($60 per gallon).

Yes, you can just buy stations without the dispensers or sanitizer. Just let us know what you need and we will put together a custom quote.

The Deluxe station is suitable for indoor and outdoor use. The Standard station is suitable for indoor use only.

Our stations are heavy-duty and meant to stay in one place for a long period of time. They are built to withstand high volume usage, prevent theft, and tipping. The Standard station weighs 62 lbs. The Deluxe station weighs 82 lbs (including a removable 50 lb sandbag). They are portable but are not meant to be moved around frequently.

Lead time & Inventory Questions

For our Standard and Deluxe stations once we receive the final approved designs and payment, it is 3-5 business days to when we ship out your order. Our Economy Station ships out on July 6th.

For any quantity over 50 ordered, we will send a custom lead-time estimate.

Our stock is constantly changing. You can always call 800-413-9490, to get the most up-to-date lead time.

Shipping Questions

2-4 business days depending on your location. It ships from 75062.

For an average order between 1-4 stands, it ranges from $125 up to $300. Anything over four stands you will receive a customized shipping quote. Other factors that affect the cost are how many you buy, and if you can accept freight shipments (dock high).

If you are within 65 miles of 75062 (Irving, TX), you can get FREE delivery.

Yes, we can work with your freight carrier and help arrange a pick-up.

We can ship the deluxe stand assembled (+ additional shipping cost). Our standard product does not have an option to ship assembled. On larger quantity orders we can send you a quote for our team to come and assemble it for you.

Design Questions

Yes, we can send you the design template for both stands and help you finalize them.

Yes. We need the high-res version of your logo (preferably vector) and we can turn-around a design in 2 business days.

Yes. We can send you some options to choose from.

Yes, for the Standard station, you can order new decals with us at a nominal fee, per stand. For the Deluxe station, it is possible to re-brand the outside covering. Email us at [email protected] for a custom quote.

Payment/Returns

Go to standupstations.com/shop to see the features and purchase the stations.

If you would like to pay with a bank account, please email [email protected] and he will send an invoice. For orders over 25 stations, please email [email protected] for a custom quote.

Due to the current situation with COVID-19, all sales are final and we do not accept returns.